Privacy Policy

Last updated on March 19, 2024 / Effective from March 19, 2024

We at Mochii (the "Company", "we", or "us") are committed to safeguarding the privacy of our customers. This Privacy Policy entails the way in which your Personal Information or Usage Information will be collected, used, shared, stored, protected or disclosed by our service (including https://www.mochii.ai). This Privacy Policy applies to the mobile application or website developed by us in relation to services provided to you by the Company from time to time ("Services"). By using our Services, you agree to be bound by the terms of this Privacy Policy. If you do not accept the terms of the Privacy Policy, you are directed to discontinue accessing/using our application in any way. We strongly recommend that you read the policy carefully before proceeding with any transaction on our application.

Information We Collect

We collect information about you for the following general purposes: For registration and to manage your account, including to facilitate your access to and use of our Services; to communicate with you in general, including to provide information about us; to enable us to publish your reviews, forum posts, and other content; to respond to your questions and comments, to prevent potentially prohibited or illegal activities and to enforce our Terms of Use.

Collecting and Using Your Personal Data

When you visit or use our Services, we collect information about your computer or mobile device. Some of the information we collect include:

Technical Information:

We collect the IP address of the computer you use to access our services, the mobile device ID (a unique identifier assigned by the manufacturer), and technical details about your computer or mobile device (such as device type, web browser, and operating system). This data helps us enhance the performance of our software on your devices and troubleshoot any issues that may arise.

Content Characteristics:

When you use our services, we collect information from the inputs, file uploads, and feedback ("Content") you provide. This data is essential for the effective functioning of our features.

Cookies:

If you are accessing our mobile application through computers we place "Cookies" on your computer to identify it. "Cookies" are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device's acceptance of cookies, but this may prevent you from taking advantage of some of our features. If you click on a link to a third party website, such third party may also transmit cookies to you. You hereby agree that this Privacy Policy does not cover the use of cookies by any third parties.

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Usage and content generation Data

How we use your information

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

With whom we share your information?

We neither rent nor sell your Information in personally identifiable form to anyone in order to monetize through ads or leads. However, we do share your Personal Information with third parties as described below:

• Third-party vendors: We employ third party vendors to provide Services on our behalf for varied purposes like business analytics, customer service, marketing, distribution, payment processing, live chat etc.
• Companies within our corporate family: We may be required to provide information about you to our parent or subsidiary company or corporate affiliates.
• Business Partners: We take the help of our Business Partners in conjunction with whom we offer our Services to you.
• User Profiles and Submissions: Certain user profile information may be displayed to other users to facilitate user interaction within the Services.
• Affiliated Websites: If you were referred to us from another website, we may share registration information.
• Business Transfers: In case of acquisition, merger, or sale of assets.
• Government Bodies: We may disclose information in response to legal requirements.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

How do we protect your information

We want you to have full faith in having your information safe and secure with us. We follow generally accepted standards to protect the Personal Information and Usage Information submitted to us. While no Services can guarantee full-proof security, we have appropriate administrative, technical and security procedures to keep your information intact, secure and confidential.

What happens when you use our Services from outside your region?

If you are accessing our application from outside the United States, please be mindful that such information may be transferred, stored or processed in the United States where our servers or central databases are located. By using our Services you understand that we are governed by the United States Privacy and Data Protection Laws which are very different from the laws of your country.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

Payments

We may use third-party services for payment processing (e.g. payment processors). We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

• Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
• Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You.
• Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation.
• Vital interests: Processing Personal Data is necessary to protect Your vital interests or of another natural person.
• Public interests: Processing Personal Data is related to a task carried out in the public interest.
• Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU, to:

• Request access to Your Personal Data
• Request correction of Your Personal Data
• Object to processing of Your Personal Data
• Request erasure of Your Personal Data
• Request transfer of Your Personal Data
• Withdraw Your consent

CCPA Privacy

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from You
• Indirectly from You
• Automatically from You
• From Service Providers

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include:

• To operate our Service and provide You with our Service
• To provide You with support and to respond to Your inquiries
• To fulfill or meet the reason You provided the information
• To respond to law enforcement requests and as required by applicable law
• For internal administrative and auditing purposes
• To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information:

• The right to notice
• The right to request
• The right to say no to the sale of Personal Data
• The right to delete Personal Data
• The right not to be discriminated against

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:

By email: [email protected]

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us at:

Email: [email protected]